Privacy Policy

Effective Date: 29 February 2025

Skills Cove ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website (www.skillscove.com) and services.

1. Information We Collect

We may collect and process the following types of personal data:

Contact Information – Name, email address, phone number, and company details when you fill out forms, subscribe to updates, or contact us.
Communication Data – Correspondence between you and us, including inquiries, service requests, and customer support interactions.
Website Usage Data – Information collected through cookies and analytics tools, such as IP address, browsing behavior, and device details.

2. How We Use Your Information

We use your personal data to:

Provide and manage our sales enablement, training, and consulting services
Respond to your inquiries and service requests
Send relevant updates, newsletters, and promotional content (only with your consent)
Improve our website, user experience, and service offerings
Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell, trade, or rent your personal data. However, we may share your information with:

Trusted service providers (e.g., IT support, cloud hosting) who assist in delivering our services
Regulatory authorities if required by law
Business partners in cases where collaboration is necessary for service fulfillment

All third parties are required to uphold strict confidentiality and data protection measures.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. While no system is completely secure, we continuously update our security protocols to minimize risks.

5. Your Rights

You have the right to:

Access, update, or delete your personal information
Withdraw consent for marketing communications
Restrict or object to data processing under certain conditions
Lodge a complaint with South African data protection authorities if you believe your rights have been violated

To exercise these rights, please contact us at hello@skillscove.com.

6. Cookies and Tracking Technologies

We use cookies and analytics tools to enhance user experience and gather insights into website performance. You can manage or disable cookies in your browser settings, but this may affect certain site functionalities.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy policies or practices. We encourage users to review the privacy statements of any third-party websites they visit.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

9. Contact Us

For any privacy-related questions or requests, please contact:

📧 Email: hello@skillscove.com
📞 Phone: +27 (0)82 538 4416
🏢 Address: Claremont, Cape Town, South Africa, 7708